RETURN POLICY

WE HOPE YOU LOVE AND FEEL BEAUTIFUL IN YOUR LASHES!

 

DUE TO SANITARY AND HEALTH REASONS, LASHES ARE NOT ELIGIBLE FOR REFUNDS OR EXCHANGES.

 

IF A PRODUCT THAT YOU RECEIVE IS DEFECTIVE, YOU MUST NOTIFY US WITHIN 48 HOURS OF RECEIVING YOUR LASHES TO BE ELIGIBLE FOR REFUND OR EXCHANGE. 

 

SALE ITEMS (AND ITEMS SOLD WITH A PROMOTIONAL CODE OR MARKED DOWN IN PRICE) ARE FINAL SALE. NO EXCEPTIONS. 

 

  

 

RETURNS

AFTER YOU HAVE READ THE ABOVE, PLEASE EMAIL US AT INFO@CAURELBEAUTY.COM REQUESTING INSTRUCTIONS ON HOW TO RETURN AN ITEM. 

RETURNS PROCESSING TIME

RETURN PROCESSING TIME: ONCE WE HAVE RECEIVED YOUR PACKAGE, YOUR RETURN WILL BE PROCESSED WITHIN 5-10 BUSINESS DAYS. YOU WILL BE NOTIFIED VIA EMAIL ONCE YOUR RETURN HAS BEEN PROCESSED. IF YOU HAVE REQUESTED A REFUND DUE TO A DEFECT, PLEASE NOTE THAT YOUR BANKING INSTITUTION MAY REQUIRE ADDITIONAL DAYS TO PROCESS AND POST THIS TRANSACTION TO YOUR ACCOUNT ONCE THEY HAVE RECEIVED THE INFORMATION FROM US (TYPICALLY 2-5 BUSINESS DAYS). ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE.